Key Benefits of Online Ordering
ProMessenger Carolinas works hard to deliver the right customer experience. We have knowledgeable dispatchers available 24×7 to assist with your delivery needs. They will find the best, most economical solution for getting your package where it needs to go. Many of our customers will call in their order, but sometimes it may be easier to place an order online. The purpose of this article is to make you aware of the Online Ordering, Tracking, and Account management functionality we offer to our customers.
To use Online Ordering a customer can fill out a simple online form from the ProMessenger Carolinas website, www.promessengercarolinas.com, and once the pickup, ship-to, and package information is submitted a quote for the job will be calculated. If the quote is approved our dispatchers will be notified to schedule the delivery.
A big advantage of placing an order online is that customers can login any time for real time updates on when the order was picked up, delivered, and who signed for it. They can also can manage their frequently used pickup and delivery addresses, produce activity reports, view historical orders, update account information, setup authorized users, print BOLs, send messages to dispatchers and staff, and reprint invoices.
The Online Ordering functionality provides an invaluable set of tools to our customers. For additional information please feel free to contact us today at 336-299-4649.